Frequently Asked Question(s)

N95 refers to a filter class, not a mask. Many masks have an N95-class filter, and many people refer to them, and have come to know them as N95 masks. An N95 mask means the mask filters out at least 95% of non oil-based particles, including haze particles.

For more information, please refer to the following link: http://www.cdc.gov/niosh/npptl/topics/respirators/disp_part/RespSource3basic.html

The AIR⁺ N95 Protect Mask is certified to US NIOSH standards. When the testing protocols were conducted for NIOSH certification, both sizes – M and L are rated NIOSH N95.

NIOSH and European FFP standards are two internationally recognised standards that test and certified the protection efficiency of a respiratory mask.

The European test methodology (FFP) tests for both non-oil based particles and oil-based particles.

Yes it does. Haze particles are mostly made up of particles that are 2.5 microns or smaller.

The N95 Mask has been tested and found adequate to provide protection against haze/volcanic ash as it is at least 95% efficient in filtering small particles down to 0.1- 0.3 microns.

For comparison: human hair is on average 70 to 80 microns and human red blood cell is 5 microns in diameter, dust mite and allergens are 0.1-0.3 microns.

Engineered to provide advanced respiratory protection for everyday use, AIR⁺ Voyager is a high performance reusable mask that comes in 4 colours to fit your style and personality. Each mask uses industrial-grade media for advanced performance, and is coated with anti-microbial technology on the outer surface and anti-odor technology on the inner surface of the mask.

Each of AIR⁺ Voyager's protective features are rigorously tested, according to international standards, and proven to deliver 3X protection for up to 30x washes:

1. Industrial-grade Filtration Efficiency - Filters >95% of aerosolized particles.
2. Hygienic Anti-microbial Protection - Kills 99.9% of bacteria and viruses.
3. Anti-odor Protection - Neutralizes build-up of nasty odors.

The AIR⁺ Voyager is available in M and L sizes. Please use this chart to measure from your chin to eye level. If you measure 110mm-120mm, M size fits you best. If you measure 121mm-140mm, L size fits you best.

Please hand-wash mask lightly before first use.

Please wash your mask when dirty or stained. It is not necessary to wash the mask if only used lightly for a short period of time.

Do not use bleach on the mask. For stubborn stains, rub lightly with diluted detergent and rinse gently under cold water.

For hygiene and safety reasons, always store your mask in a clean ziplock bag when not in use. Each AIR⁺ Voyager comes in a reusable ziplock bag for your convenience.

We do not recommend using the mask past 30 washes as the active-hygiene, anti-odor and filtration properties of the mask will decrease after 30 washes. However, you may continue to use them like an ordinary fabric mask or used with other masks for added protection, if you wish.

The AIR⁺ Surgical Mask is a disposable medical face mask that is intended for single use only.

For hygiene and safety reasons, always keep your mask in a clean ziplock bag, mask keeper or case when not in use (eg. during dining or eating). Avoid touching the surface of your mask when handling.

The Surgical Mask with Premium Comfort uses advanced filter media for ultra-breathable comfort. Both surgical masks are medical grade and tested to ASTM Level 2 Standard, with 99.9% bacterial filtration efficiency (BFE).

Active carbon (also known as activated carbon) is porous treated carbon that has a large surface area to remove contaminants through adsorption. It is used in the surgical mask to adsorb unwanted odors, pollutants and volatile organic compounds (VOCs).

Adsorption is the adhesion of gas molecules (adsorbate) onto a surface (adsorbent) – or simply put, the gas molecules stick to the surface. When carbon is activated, it has millions of micro pockets and pores, greatly increasing the surface area for adsorption of gas molecules. This is why active carbon is capable of capturing and locking in odors on its highly porous surface.

The active carbon is safe and non-toxic. Active carbon is used in different fields from water purification to medicine.

The Surgical Mask with Active Carbon comes with activated carbon to adsorb unwanted odors, pollutants and volatile organic compounds (VOCs). Both surgical masks are medical grade, however the Surgical Mask with Active Carbon is tested to ASTM Level 3 Standard and is rated for protection against moderate to heavy exposure to aerosols, spray and fluids. The Surgical Mask is tested to ASTM Level 2 Standard and is rated for protection against light to moderate exposure to aerosols, spray and fluids.

For hygiene and safety reasons, always keep your mask in a clean ziplock bag, mask keeper or case when not in use (eg. during dining or eating). Avoid folding or touching the surface of your mask when handling.

The KN95 mask is designed to protect adults and children aged 7 years and above. The S, M, and L sizes that we offer are based on 3D facial scans and tests performed on more than 850 Asian facial profiles, and suitable for families.

Individuals with chronic respiratory, heart or lung conditions or anyone who is in doubt, please seek advice from your healthcare provider before using the AIR⁺ KN95 Mask.

For more information, please visit the following link:
https://www.moh.gov.sg/resources-statistics/educational-resources/haze/faqs-on-haze-health-advisory

The AIR⁺ KN95 Mask is tested and certified to GB2626-2019 KN95 standard that is a Chinese standard for respiratory protective equipment. The standard is issued by the Standardization Administration of China (SAC).

Both masks are designed and tested to meet different certification standards. The AIR⁺ KN95 Mask is certified to China’s GB2626-2019 requirements, while the AIR⁺ N95 Protect Mask is certified to US NIOSH standards. The masks come with different straps. The AIR⁺ KN95 Mask comes with stretchable ear loops and additional mask clip for a secure fit while the AIR⁺ N95 Protect Mask comes with fully adjustable head straps with buckle.

The AIR⁺ KN95 Mask is available in S, M and L sizes. Size S is recommended for children aged 7 years and above, while size M and L are recommended for both adults and children aged 7 years and above. Please use this chart to measure from your chin to eye level to determine your size. If you measure 86mm-96mm, S size fits you best. If you measure 97mm-118mm, M size fits you best. If you measure 119mm and above, L size fits you best.

The AIR⁺ FFP2 Protect Mask is designed for users whose outdoor job exposes them to dust and small particles, and men and women who are required to wear protective masks for a long period while working, or when there is haze, virus outbreaks or volcanic ash. It is designed in M and L sizes, based on 3D facial scans and tests performed on more than 850 Asian facial profiles.

Individuals with chronic respiratory, heart or lung conditions or anyone who is in doubt, please seek advice from your healthcare provider before using the FFP2 Protect Mask.

For more information, please visit the following link:

https://www.moh.gov.sg/resources-statistics/educational-resources/haze/faqs-on-haze-health-advisory

The AIR⁺ FFP2 Protect Mask is certified to CE EN149 standards.

The AIR⁺ FFP2 Protect Mask is available in M and L sizes, recommended for both adults and older teenagers. Please use this chart to measure from your chin to eye level to determine your size. If you measure less than 118mm, M size fits you best. If you measure 119mm and above, L size fits you best.

All AIR⁺ KN95 Masks can be used for up to 8 continuous hours. Actual duration is dependent on how polluted the environment is, and the KN95 Mask should be replaced when you find it hard to breathe.

Stop using the mask if you experience breathing difficulties or allergic reactions.

Yes, all our KN95 Masks can be reused intermittently, for up to a total of 8 hours. Replace the KN95 Mask when it is physically damaged or dirty or when you experience discomfort in breathing.

To safely dispose your KN95 Mask, place it in a plastic bag and put it in the trash. Wash your hands after handling the used KN95 Mask.

No, for hygiene and safety reasons, All AIR⁺ KN95 Masks are for individual use only, and should not be shared.

The KN95 Mask is recommended for individuals who may be exposed to hazardous air quality condition, such as dust, small particles, haze, virus outbreaks or volcanic ash. To determine the air quality in your location, you should always refer to your local governmental health agencies.